karkya is committed to providing a safe, fair, and enjoyable gaming environment for every player in Bangladesh. We believe that gambling should always be a source of entertainment — never a source of stress, financial hardship, or harm. Our responsible gaming programme is built around giving you the tools, information, and support you need to stay in control at all times.
karkya provides a comprehensive suite of player protection tools designed to help you maintain healthy gambling habits and stay firmly in control of your gaming activity at all times.
Set daily, weekly, or monthly deposit limits on your karkya account to ensure you never spend more than you are comfortable with. Limits take effect immediately when reduced and cannot be raised until a mandatory cooling-off period has passed.
If you feel that gambling is negatively affecting your life, karkya's self-exclusion tool allows you to block access to your account for a defined period — from 30 days up to permanent exclusion. During this period, you will not be able to log in or deposit under any circumstances.
Take a short break from gambling without permanently closing your karkya account. A time-out can be set for 24 hours, 48 hours, 7 days, or 30 days. During a time-out, your account is fully suspended — no login, no bets, no deposits.
Set a cap on the maximum amount you are willing to lose in a given time period. Once your loss limit is reached for the day, week, or month, karkya will automatically prevent any further wagers until the limit period resets, protecting your bankroll from excessive losses.
karkya can send you automatic alerts reminding you how long you have been playing in a single session. These gentle nudges help you keep track of time spent on the platform and make mindful decisions about when to take a break.
karkya enforces strict 18+ age verification for every new account. All players must confirm their age during registration, and karkya reserves the right to request identity documents at any time to verify that no underage individuals are using the platform.
Activating karkya's responsible gaming tools is straightforward and takes only a few minutes. All tools are available directly from your account dashboard at no cost, and our support team is available around the clock to help you set up any protection measure immediately.
Control your spending with a hard deposit ceiling that the platform enforces automatically.
Take a complete break from the karkya platform for a set period or permanently.
Pause your account briefly to refresh your perspective without permanent exclusion.
Our dedicated responsible gaming support team is available 24/7 for urgent account actions.
Gambling becomes a problem when it starts to interfere with your daily life, finances, relationships, or mental wellbeing. Recognising the early warning signs is the first and most important step toward getting help. karkya encourages all players to be honest with themselves and to seek assistance without hesitation if any of the following signs apply to them.
If you recognise any of these signs, please reach out for help immediately.
Answer these questions honestly. If you answer "Yes" to three or more of them, we strongly recommend speaking with a professional counsellor or contacting the karkya support team to discuss available assistance options.
karkya takes its responsibility to players in Bangladesh with the utmost seriousness. We operate on the firm belief that entertainment should never come at the cost of a player's financial security, mental health, or personal relationships. Our responsible gaming programme is not a regulatory checkbox — it is a genuine, ongoing commitment to every person who chooses to play on our platform.
We actively monitor player behaviour for patterns that may indicate problem gambling. Where our systems detect potential signs of distress — such as sudden increases in deposit frequency, irregular session lengths, or rapid escalation of bet sizes — our responsible gaming team will proactively reach out to the player to offer assistance and information about the tools available to them.
karkya maintains a strict 18+ age policy with zero tolerance for underage access. All new registrations are subject to age verification, and karkya reserves the right to request government-issued identity documentation — such as a Bangladesh National Identity Card (NID) or passport — at any point during a player's account lifetime.
Any account found to belong to a player under 18 years of age will be immediately suspended. All associated wagers will be voided, all bonus awards will be cancelled, and any remaining real-money balance will be returned to the payment method used for deposit. The account will then be permanently closed and the individual flagged to prevent re-registration.
karkya provides flexible deposit limit controls to help players manage their gambling budget responsibly. Players may set daily, weekly, or monthly deposit limits denominated in Bangladeshi Taka (BDT). These limits apply across all payment methods — bKash, Nagad, Rocket, Upay, Visa, and Mastercard — so that the cap is enforced regardless of how you choose to fund your account.
When a player requests a reduction in their deposit limit, the change takes effect immediately — there is no delay or waiting period. When a player requests an increase in their deposit limit, karkya enforces a mandatory 7-day cooling-off period before the increase takes effect. This asymmetric policy is designed to protect players from impulsive decisions during high-pressure moments.
karkya's self-exclusion tool is available to any player who feels that taking a break from gambling is the right decision for them. Self-exclusion can be requested directly through the account settings panel or by contacting the support team at [email protected]. Exclusion periods range from 30 days to permanent, and all requests are actioned immediately upon receipt.
During a self-exclusion period, the player's account is fully locked — no login, no deposits, no wagering, and no bonus participation is possible. karkya will also suppress all promotional communications to self-excluded players for the duration of their exclusion. Players on permanent self-exclusion will not receive any marketing materials from karkya at any point in the future.
A player contacts karkya's support team via email at [email protected], indicating they are experiencing gambling-related difficulties or requesting a responsible gaming tool.
karkya's responsible gaming team acknowledges the request within minutes and confirms the action that will be taken. For urgent self-exclusion requests, account access is suspended immediately while the formal process is completed.
The requested tool — deposit limit, time-out, or self-exclusion — is activated on the account. The player receives a confirmation email to their registered address with full details of the activated restriction.
The player is automatically removed from all promotional mailing lists and will not receive bonus offers, tournament invitations, or marketing communications for the duration of the restriction period.
karkya's responsible gaming team continues to monitor the account for any unusual activity and remains available to assist the player if their circumstances change during the restriction period.
Upon expiry of the agreed restriction period, the player is notified and invited to review the responsible gaming resources before resuming play. Re-activation is subject to account verification and does not occur automatically.
Gambling on karkya should always be approached as a form of entertainment, not as a way to make money or solve financial problems. The following guidelines will help you maintain a healthy relationship with gambling:
If you are concerned about your gambling habits, or if gambling is starting to negatively affect your finances, relationships, or mental health, please do not hesitate to reach out to karkya's dedicated responsible gaming support team. We are available around the clock, every day of the year, and we are here to listen without judgement.
All responsible gaming requests are handled with complete confidentiality by our trained support staff. Whether you need a deposit limit set, a time-out activated, or just want to talk through your options, we are ready to help.
18+ Only Use subject line: "Responsible Gaming Request" for fastest response.
Now that you are familiar with karkya's responsible gaming tools and commitment to player safety, explore everything our platform has to offer — from live cricket betting and exciting slot titles to instant win games. Play within your means and enjoy the experience. 18+ only.
18+ Only Gambling involves financial risk. Only play with money you can afford to lose.