These Terms & Conditions govern your use of the karkya platform. By registering an account or using any karkya service, you confirm that you have read, understood, and agreed to these terms in full. Please read carefully before proceeding.
The following highlights summarise the most important points. They do not replace the full terms below — all players are required to read the complete document.
You must be at least 18 years of age to register and use karkya. karkya reserves the right to request identity documents at any time. Accounts found to belong to players under 18 will be closed immediately and any funds dealt with in accordance with Section 3 of these terms.
Each player may hold exactly one karkya account. Duplicate accounts — whether created using the same device, IP address, mobile number, or payment method — are a violation of these terms and will result in the suspension of all associated accounts, with bonus balances forfeited.
All bonuses offered by karkya are subject to wagering requirements, time limits, game restrictions, and maximum withdrawal caps. Bonus abuse — including collusion, use of automated software, or exploitation of errors — will result in bonus forfeiture and potential account suspension.
You are solely responsible for maintaining the confidentiality of your karkya login credentials. karkya will not be liable for losses resulting from unauthorised access caused by a player's failure to secure their password. Any suspected breach must be reported to karkya support immediately.
Deposits and withdrawals are processed via bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Withdrawals are subject to identity verification. karkya processes withdrawal requests within the timeframes stated in Section 8. Minimum and maximum transaction limits apply per payment method.
karkya is committed to responsible gaming. Players must use the platform's deposit limit, session limit, and self-exclusion tools if gambling becomes a problem. karkya reserves the right to apply responsible gaming restrictions to any account where problem gambling indicators are observed.
In these Terms & Conditions, the following definitions apply unless the context requires otherwise:
By accessing the karkya platform, creating an account, making a deposit, or placing any wager, you unconditionally accept these Terms & Conditions in their entirety. If you do not agree with any provision contained herein, you must immediately cease using the karkya platform and close your account.
These Terms & Conditions constitute the entire agreement between you and karkya with respect to your use of the platform and supersede all prior representations, communications, or understandings — whether written or oral — relating to the subject matter hereof.
You must be at least 18 years of age to register and use the karkya platform. karkya does not permit access by minors under any circumstances. Registration by or on behalf of a person under 18 is strictly prohibited. karkya reserves the right to request proof of age at any time, and failure to provide satisfactory documentation will result in immediate account suspension.
Each player is permitted to hold exactly one registered account on the karkya platform. The creation of multiple accounts — whether under the same name, email address, mobile number, device, IP address, or payment method — is a material breach of these terms. karkya reserves the right to close all duplicate accounts, void all associated wagers and bonuses, and withhold any withdrawals pending investigation.
You warrant that all information provided during registration is true, accurate, current, and complete. You agree to maintain the accuracy of your registration information and to notify karkya promptly of any changes. karkya shall not be liable for any loss arising from inaccurate or outdated information provided by you.
karkya may require identity verification at any stage of your relationship with the platform, including but not limited to registration, at the time of a withdrawal request, or when unusual account activity is detected. Verification documents may include a national ID card, passport, utility bill, or bank/mobile wallet statement. Failure to complete verification within the timeframe specified by karkya may result in account restriction or closure.
You are solely responsible for maintaining the confidentiality of your karkya login credentials, including your username, password, and any two-factor authentication codes. You must not share your account details with any third party. karkya will not be liable for any loss or damage arising from your failure to maintain the security of your account credentials.
If you suspect that your account has been accessed without your authorisation, you must contact karkya support immediately at [email protected]. karkya will investigate all reports of unauthorised access promptly and may temporarily suspend the affected account pending the outcome of the investigation.
You may request the closure of your karkya account at any time by contacting our support team. Upon closure, any remaining real-money balance will be returned to you via your registered payment method, subject to verification. Bonus balances are non-refundable and will be forfeited upon account closure unless the applicable wagering requirements have already been met.
karkya reserves the right to suspend or permanently close any account, with or without prior notice, in cases including but not limited to: breach of these Terms & Conditions; suspected fraudulent activity; provision of false registration information; collusion or cheating; use of the platform in a prohibited jurisdiction; or failure to complete identity verification.
karkya currently accepts deposits via the following payment methods: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Additional payment methods may be added or removed at karkya's discretion. All transactions are processed in Bangladeshi Taka (৳).
The minimum deposit amount is ৳100 per transaction unless otherwise stated for a specific payment method or promotion. karkya does not charge any deposit fees on standard transactions, though your payment provider may apply their own fees independently of karkya.
Mobile wallet deposits via bKash, Nagad, Rocket, and Upay are typically credited to your karkya account balance within 30 seconds of a successful transaction. Card deposits may take slightly longer depending on the issuing bank. If a deposit does not appear in your balance within 30 minutes, please contact karkya support with your transaction reference number.
All player funds deposited with karkya are held separately from operational funds. karkya does not use player deposits for any purpose other than to fund player balances and honour player winnings. Player funds are not used for company operating expenses.
Withdrawals may only be made to a payment method that was previously used to deposit funds into your karkya account and that is registered in your name. Third-party withdrawals are strictly prohibited. karkya reserves the right to reject any withdrawal request where the destination payment method cannot be verified as belonging to the account holder.
karkya aims to process withdrawal requests within 24 hours of approval. Mobile wallet withdrawals (bKash, Nagad, Rocket, Upay) are typically credited within 30 minutes of processing. Bank card withdrawals may take 1–3 business days depending on the issuing bank's processing schedule. Processing times may be extended during periods of high demand or where additional verification is required.
The minimum withdrawal amount is ৳500 per request. Maximum withdrawal limits per transaction and per rolling 24-hour period apply and are subject to change. Players on the karkya VIP programme may be eligible for enhanced withdrawal limits — contact support for details.
karkya reserves the right to request identity and payment verification before processing any withdrawal. This is a standard anti-money laundering procedure. Players who have not previously completed verification may be asked to submit documentation before their first withdrawal is processed. karkya aims to complete the verification review within 48 hours of receiving all required documents.
All bonuses and promotions offered by karkya — including but not limited to the welcome bonus, reload bonuses, free spins, cashback offers, and VIP rewards — are subject to the specific terms and conditions of the relevant promotion as well as the general bonus terms contained in this section. In the event of a conflict, the specific promotion terms take precedence.
New players who register a karkya account and make a qualifying first deposit are eligible to claim the welcome bonus. The welcome bonus is a 200% match bonus up to a maximum of ৳20,000, applied to the first deposit only. The welcome bonus is subject to a wagering requirement of 30x the combined deposit and bonus amount before any withdrawal may be made from the bonus balance. The welcome bonus must be claimed within 7 days of registration and the wagering requirement must be completed within 30 days of the bonus being credited.
Different game types contribute differently to wagering requirements. Live casino games, slots, and instant games typically contribute 100% of each wager toward the wagering requirement. Sports bets may contribute at a reduced rate. Specific game contribution rates are published on the relevant promotion page. karkya reserves the right to modify contribution rates with reasonable notice.
karkya has a zero-tolerance policy for bonus abuse. Conduct that constitutes bonus abuse includes: creating multiple accounts to claim the same bonus; using automated software or bots to complete wagering requirements; placing opposing bets (matched betting) across accounts to hedge bonus wagering; or exploiting errors or loopholes in bonus terms. Any account found to be engaged in bonus abuse will have its bonus balance forfeited and may be permanently suspended.
karkya offers a library of casino games, live dealer tables, sportsbook markets, and instant games sourced from certified third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. The availability of specific games may vary and karkya reserves the right to add, remove, or modify any game or market at any time without prior notice.
All casino game outcomes on the karkya platform are determined by certified Random Number Generator (RNG) systems. karkya's RNG systems are independently tested to ensure that game outcomes are genuinely random, unbiased, and not subject to manipulation by karkya or any external party. Published Return-to-Player (RTP) percentages for each game reflect the theoretical long-run average payout under normal conditions.
In the event of a technical malfunction, software error, or interrupted game session, karkya reserves the right to void the affected round and return the wager to the player's balance. karkya will not be liable for any winnings that result from a malfunction or system error. Players who encounter a technical issue during gameplay should contact support immediately with the game name, time, and any available reference number.
All sports bets placed on karkya are subject to the specific rules of the relevant sport and market as displayed at the time the bet is placed. In-play bets are accepted subject to market availability and may be suspended at any time at karkya's discretion. Palpable errors in odds — including odds that are clearly incorrect due to a data error — will be voided and the stake returned, regardless of the outcome of the event.
The following conduct is strictly prohibited on the karkya platform. Violation of any of the following may result in account suspension, forfeiture of funds, and referral to relevant authorities:
karkya is firmly committed to responsible gaming. Gambling is intended to be an enjoyable form of entertainment for adults. If gambling ceases to be enjoyable and begins to cause financial, emotional, or social harm, karkya urges affected players to make use of the platform's responsible gaming tools immediately.
The following responsible gaming tools are available to all karkya players at any time:
Players who wish to activate any of these tools should contact karkya support at [email protected]. Self-exclusion requests are processed within 24 hours. During a self-exclusion period, karkya will not send promotional communications to the excluded player.
karkya is a platform for players aged 18 and above only. Players must not allow minors to access or use their account under any circumstances. karkya actively employs technical measures to prevent underage access and will cooperate fully with any regulatory inquiry relating to underage gambling.
For more information on responsible gaming tools and external support resources, please visit our dedicated Responsible Gaming page.
All content on the karkya platform — including but not limited to the karkya brand name and logo, website design, graphics, user interface elements, text, software, game assets, and promotional materials — is the exclusive intellectual property of karkya or its licensed content providers. All rights are reserved.
Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the karkya platform for personal, non-commercial, recreational purposes only. This licence does not permit you to reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any content from the karkya platform without prior written consent from karkya.
Any unauthorised use of karkya's intellectual property may give rise to a claim for damages and/or constitute a criminal offence.
To the fullest extent permitted by applicable law, karkya shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the karkya platform. This includes but is not limited to:
karkya makes no warranty that the platform will be continuously available, error-free, or free from viruses or other harmful components. karkya's total liability to you for any claim arising under or in connection with these terms shall not exceed the amount of real-money funds held in your karkya account at the time the claim arises.
karkya collects and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms & Conditions by reference. By creating a karkya account, you consent to the collection, storage, and processing of your personal data as described in the Privacy Policy.
karkya will not sell your personal data to third parties for marketing purposes. Personal data may be shared with payment processors, identity verification providers, and fraud prevention services as necessary to operate the platform and comply with applicable legal obligations. For full details of how karkya handles your data, please read our Privacy Policy.
karkya reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, karkya will post the revised terms on this page and update the "Last Updated" date at the top of the document. Where appropriate, karkya may also notify players by email or in-platform notification.
Your continued use of the karkya platform after the revised terms have been posted constitutes your acceptance of the changes. If you do not agree to the revised terms, you must stop using the platform and contact support to close your account. karkya recommends that players review these terms periodically to remain informed of their rights and obligations.
These Terms & Conditions shall be governed by and construed in accordance with applicable law. Any dispute arising out of or in connection with these terms or your use of the karkya platform shall first be referred to karkya's customer support team for resolution. karkya is committed to resolving player disputes fairly and promptly.
karkya operates as an online entertainment platform. Players are responsible for determining whether accessing and using the karkya platform complies with the laws applicable in their jurisdiction. By using the platform, you represent and warrant that your use of karkya does not violate any applicable law or regulation in your location.
If you have any questions, concerns, or complaints relating to these Terms & Conditions, your karkya account, or any aspect of the karkya platform, please contact our support team:
For responsible gaming queries or self-exclusion requests, please include "Responsible Gaming" in the subject line of your email to ensure your request is prioritised by our dedicated team.
For full information on your data rights, please refer to our Privacy Policy. For responsible gaming resources and tools, please visit our Responsible Gaming page. Answers to common questions can be found in our FAQ.
Now that you have reviewed the karkya Terms & Conditions, explore the platform's full range of casino games, live sports betting, and instant wins. Log in to your account or browse the game categories below. 18+ only. Please gamble responsibly.
18+ Only Gambling involves financial risk. Only play with money you can afford to lose.